Privacy & Cookies

Privacy Policy

We respect your personal information and endeavour at all times to comply with the Data Protection legislation which is in force from time to time.

Information may be stored manually or electronically. Any personal information you give us will be processed in accordance with the Data Protection Act 1998.

All data and personal information that we receive from you are held in accordance with our Data Protection Registration Notification.

We use the information provided by you to:

  • Process any order or enquiry by you.
  • Research
  • For statistical purposes to establish the popularity of product ranges to ensure ongoing availability of popular products.
  • To administer our business.
  • To notify you of any product developments which may be of interest to you, but only if you have opted to receive such updates.

There may be circumstances where we may share some of your data with third parties:

  • In the unlikely event that our business may be sold to another company then the data records that make up part of our business will be transferred.
  • We do occasionally make names and addresses available to companies whose products we think may interest you, unless you have told us not to.

Intellectual property & Copyright

The copyright in the material contained in the website, together with the website design, text and graphics and their selection and arrangement and all software compilations, underlying source code and software (including applets) belongs to www.luminanceonline.com, its subsidiaries or the providers of such information. All rights are reserved. None of this material may be reproduced or redistributed without our written permission.

What are Cookies?

Cookies are small text files which are sent by us to your computer or other device (e.g. mobile phone, tablet). Cookies enable us to track your current online experience, save items in your shopping basket and gather valuable anonymous marketing information on website use which allows us to constantly improve our service to you. Cookies cannot harm your computer and do not contain any personal or private information such as your name, address or payment information.

How do we use Cookies and Tracking Technology?

Our site uses cookies to keep track of your shopping cart. We also use cookies to deliver content specific to your interests, amongst other purposes. Most browsers are automatically set to accept cookies but usually you can alter the settings of your browser to prevent automatic acceptance.

Google Analytics

The website analytics services provided by Google, Inc. ("Google") uses cookies, to help the website analyse how users use the site. The information generated by the cookie about your use of the website (including your IP address) will be transmitted to and stored by Google on servers in the United States. Google will use this information for the purpose of evaluating your use of the website, compiling reports on website activity for website operators and providing other services relating to website activity and Internet usage. Google may also transfer this information to third parties where required to do so by law, or where such third parties process the information on Google's behalf. Google will not associate your IP address with any other data held by Google. You may refuse the use of cookies by selecting the appropriate settings on your browser, however please note that if you do this you may not be able to use the full functionality of this website. By using this website, you consent to the processing of data about you by Google in the manner and for the purposes set out above.

Banner advertising on other websites

Banner advertising is designed to provide you with suggestions of products based on what you view on our site, which may be presented to you when you visit other selected websites. The adverts may show you alternative styles and colours as well as products from other categories that are seen as relevant to your browsing history. The technology behind these adverts is based on cookies.

Please be assured that the data contained in the cookie used in these adverts is completely anonymous and doesn't contain any of your personal details.

Managing Cookies

Users are able to set their browsers to accept all cookies, to notify them when a cookie is issued, or not to receive cookies at any time. Enabling this last option means that online shopping is not possible and that users may not be able to take full advantage of the site. Each browser is different, so check the "Help" menu of your browser to learn how to change your cookie preferences. More information on deleting or controlling cookies is available at www.aboutcookies.org.

Newsletter

If you wish to unsubscribe from Luminance's newsletters, you can easily do so by clicking on the unsubscribe link at the bottom of your newsletter.

Contact Details

In the event that you need to contact Luminance, please make use of the following contact details:

Email: info@nondunaluxuryventures.com

Luminance Sandton
Shop L33, Nelson Mandela Square,
Maude Street, Sandton
Tel: (+27) 011 326 7941
Trading Hours: Mon-Thurs, 9am-7pm; Friday, 9am-8pm; Sat-Sun, 9am-6pm; Public Holidays, 9am-5pm

Luminance Hyde Park
Shop 45, Upper Mall, Hyde Park Corner,
Cnr William Nicol & Jan Smuts Drive, Hyde Park
Tel: (+27) 011 325 4765
Trading Hours: Mon-Sat, 9am-7pm; Sunday & Public Holidays, 10am-3pm